Cookie policy
What is a cookie?
Cookies are small files that are stored on the users computer, tablet, smartphone, or any other device with information relating to the navigation. Cookies allow a website, among other things, measure the use that users make of it. The purpose of each of the cookies used on this site are described below.
Classification of cookie used on our web site
According to the managing entity:
- Own cookies: Those sent to your computer from our own computers or domains and from which we provide the service you request from us.
- Third Party Cookies: Those sent to your computer from a computer or domain that is not managed by us, but by some collaborating institution. Such as those of Google Analytics.
According to the timeline that they are enabled:
- Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so that none is recorded on the hard drive of your computer.
- Persistent Cookies: These are stored on the hard disk and reads our website every time you make a returning visit. A permanent site has an expiry date. The cookie will expire after that date.
By type / purpose:
- Technical Cookies: These are necessary for navigation or for the proper functioning of our webpage.
- Analytical Cookies: those that allow us to quantify the number of users and and enable the measuring and statistical analysis about the utilization by users of different content.
Relationship of cookie used on our web site
NAME | END | OWN / THIRD | CONSERVATION PERIOD | DESCRIPTION |
| x_SessionId | Strictly necessary | Own | Session | Session ID on the server. |
| cc_cookie_accept | Strictly necessary | Own | 7 days | Indicates if the user authorizes the use of cookies. |
| cc_cookie_decline | Strictly necessary | Own | 7 days | Indicates if the user declines the use of cookies. |
| __RequestVerificationToken | Strictly necessary | Own | Session | Used to distinguish users and allow the users navigation. |
| _ga _ga_* | Analytical | Third (Google Analytics) | 1 year | Used to distinguish users and to throttle request rate. |
The application we use to obtain information from navigation and to measure and analyze the use that our users make our website is:
-
Google Analytics www.google.com/analytics/
This application was developed by Google and provides the services of measurement and audience analysis of our websites. Google may also use this data to improve their own services and to offer services to other companies. You can meet such uses from the link given above or at developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage/.
This tool generates Analytical Cookies as indicated above. To do this, Google Analytics generates an anonymous user ID, which is used to count the number of user visits the website. It also records the first and last time in which the user visited the website. At the same time, at the end of the browsing session, calculates data related thereto.
How to configure the behavior of cookies in your browser?
To, allow, block or delete cookies installed on your computer you can do this by setting options in the internet browser installed on your computer. In case you do not allow the installation of cookies (cookies themselves) in your browser, you may alter some of our services operation or stop functioning normally.
In the following links you can find the information needed to configure your internet browser:
- Mozilla Firefox from http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
- Google Chrome from http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Chrome para Android from http://support.google.com/chrome/answer/2392971?hl=es
- Internet Explorer from http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari from http://support.apple.com/kb/ph5042
- Safari para IOS (iPhone y iPad) from http://support.apple.com/kb/ht1677?viewlocale=es_es
Consent
Browsing and continuing on our website means that you give consent to the use of cookies previously explained, and under the conditions specified in this Cookies Policy.
Data Transfers to Third Countries
The installation of cookies described above may involve the transfer of data to third countries. In this regard, international data transfers entail a flow of personal data from Spanish territory to recipients established in countries outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland, and Norway).
Therefore, the international data transfers that we carry out on our website are:
INTERNATIONAL DATA TRANSFERS | |||||
NAME | CATEGORY | ENTITY | COUNTRY | GDPR ARTICLE | MORE INFORMATION |
| _ga | Analytics | Google Inc. | USA | Adequacy Decision (Article 45.1 of GDPR) | Access to Google Inc. adherence to the Data Privacy Framework: here. |
You can find out about the data transfers to third countries carried out, if applicable, by the third parties identified in this cookie policy in their respective policies (links provided in the “Third-Party Cookies” section).
Rights of Data Subjects
We remind you that the data protection regulations, in Articles 15 to 22 of the GDPR, allow data subjects to exercise the rights of access, rectification, erasure ("right to be forgotten"), objection, portability, restriction of processing, and the right to object to automated decision-making (including profiling).
You can exercise these rights in writing at the company registered office (Gran Vía Marques del Turia 19, 46005, Valencia). Via the website, by clicking here.
Retention Periods
In compliance with Article 13.2.a) of the GDPR, we inform you that cookies will be installed for a specific period of time. In this regard, if the user wishes to check the retention periods and obtain more information on this point, they should consult the "expiration" column in the "3. What cookies do we use?" section.
Can the Cookie Policy be modified?
AGUAS DE VALENCIA, S.A. may modify this Cookie Policy based on legislative, regulatory requirements, or in order to adapt this policy to the instructions issued by European and/or national supervisory authorities (in our case, the Spanish Data Protection Agency), so users are advised to visit it periodically.
When significant changes to this Cookie Policy are made, they will be communicated to users via the website.
Finally, you can consult our privacy policy to obtain additional information (Article 13 of the GDPR) about the processing of your personal data carried out by AGUAS DE VALENCIA, S.A. .